Why 5K

Don't have an in-house IT department or a reliable IT guy? No problem! When you partner with us, you're partnering with an experienced team of technical experts.

With 5K Technical Services as your strategic technology partner, you will enjoy:

  • Excellent customer service
  • Rapid problem resolution
  • A team of technicians dedicated to solving your chronic computer problems

5K Technical Services has the expertise you need to allow you to stop worrying about your business network support. We service the DFW Metroplex.

No other IT company in the area can make these promises:

  • Guaranteed response time – When you have a critical issue, we will begin working on your problem in 60 minutes or less. Guaranteed!
  • Enterprise-level organization – Part of our company’s operating system is the belief that all companies deserve enterprise-level systems. We’ve put in place detailed documentation and procedures, and routinely update our proprietary knowledge base – all in the desire to deliver superior support to your company.
  • Remote support – 85% of your problems will be resolved remotely. No waiting for a technician who is stuck in traffic. Faster resolution means less waiting around for a problem to be solved.
  • Onsite help desk – Here at 5K Technical Services, we pride ourselves on using only employees for our help desk; we don’t outsource.
  • Accurate invoicing – No one likes surprise invoices, or bills with mistakes on them. We make it our mission to communicate regularly and deliver accurate bills every month.
  • Excellent communication – With our client services portal, you can see real time updates on any issue we’re working on. This means that you won’t have to wait around for a phone call.