Managed IT Services

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Best Managed IT Services In Richardson, Plano, Allen, McKinney, Frisco

As an MSPmentor top-rated Managed IT Services Provider, 5K Technical Services can help solve your IT management challenges. We offer a suite of both remote and on-site IT hardware and software support services, upgrade services including hardware-as-a-service (Haas), cloud-based services like VoIP, and strategic IT business consulting designed to reduce your costs, increase your productivity and mitigate your business risks. We partner with you as your virtual IT Department, allowing you to focus on running your business, not your technology.

Create the IT service plan that's best for you

Our relationship begins with evaluating your current technology, including infrastructure, hardware, line-of-business applications and vendors. We work with you to identify your critical business processes, pain points and vulnerabilities, and perform threat analysis to determine your business risks. This process allows us to design a managed services technology plan that meets your budget and long-term business goals. With managed services from 5K Technical Services, you can expect:

With managed services from 5K Technical Services, you can expect:

  • Peace of mind with 24/7 systems monitoring
  • Reduced downtime through proactive services
  • Faster response to support issues (most remote support services are available 24/7)
  • Predictable budgeting flat-rate IT services

Specific IT Support Services Available from 5K:

  • Managed servers, firewalls, networks, VoIP and cloud services
  • Managed cybersecurity, anti-virus and anti-spam, network and workstation support
  • Proactive maintenance, patch management, service pack and software versioning
  • Disaster Recovery planning, managed backups and restores
  • SOX-compliant processes and capabilities
  • Security penetration testing and remediation
  • U.S.-based line-of-business application support, including:
    • Financial applications including Quickbooks, Sage, Peachtree, CCH and Microsoft Dynamics
    • Website maintenance and basic SEO services (most CMS systems)
  • U.S.-based Help Desk, Lab/Bench Service and Onsite Service for all covered equipment, operating systems and applications, including:
    • Microsoft Windows 7, 8 and 10 Pro Desktop Operating Systems
    • Microsoft Office 2007, 2010 and 365
    • Microsoft Windows Server 2008, 2012 R1 and R2
    • Microsoft Exchange Server 2010
    • Microsoft SQL Server 2008 and 2012
  • Vendor Management Services. We will manage all of your infrastructure vendors, including broadband, telco, and even your office equipment, to make sure you are getting the latest technology for competitive rates. If there is a problem with a device or line of business application serviced by a vendor we manage for you, let us know, and we’ll take it from there.