Blog

Twitter’s new dashboard app for SMBs

Fishes are known to travel together in schools. They do so as a defense mechanism against predators or as a means to find a mate. Rarely do we see a fish making its way through the ocean unaccompanied. Schools of fish are the Twitter equivalent of celebrities or public figures, whereby lone guppies are SMBs struggling to make a splash in terms of their online presence.

Best CRM Software Options for 2016

If genie lamps were out of stock before you could place an order for one, the next best thing to manage and grow your small- and medium-sized business lies in CRM. Short for customer relationship management, a real difference is possible, with the right software of course.

Office 365 gets an upgrade!

Did you know that Microsoft’s Office 365 platform provides updates to their online components once every quarter? This is quite impressive because as an end user, you’ll be able to enjoy a more feature-rich and intuitive experience with your cloud productivity suite without having to manually install the updates yourself.

4 Social engineering scams to watch out for

Every time we learn about a cyberattack that has affected so many businesses, we invest in security technologies that will safeguard our systems. This year, however, social engineering attacks have taken center stage in the Rio Olympics. Using various scams, hackers can circumvent network security systems by convincing gullible users into giving away sensitive information.

What makes a good keyboard

Like new cars and smartphones, new keyboards are also initially alluring enough to elicit everyone’s oohs and ahs. But as their novelty fades, it’s easy to start taking them for granted. Is typing on them slower than before? Is the gaming experience they deliver no longer up to par? Whether for leisure or business purposes, good keyboards really make a difference.

Arrange meetings with Microsoft FindTime

While an impressive arsenal of weapons can help you win a battle, you need diligence, perseverance and sacrifice to win the war. But when that war is waged in the arena of calendar management, you’re dealing with a whole other monster. When scheduling meetings, uncontrollable factors like varying schedules and department-specific time constraints mean that the same war strategy won’t yield the same successful results.

5 tips to build a better chatbot

In today’s tech-centric world, the demand for new apps is overwhelming the supply. Whether due to simple curiosity or just plain excitement, people are usually drawn to chatbots. In time, however, novelty wears thin and people lose interest. This may be partially due to the fact that bots aren’t as engaging as we initially imagined them to be.

SMBs on Facebook: 6 tips

Facebook’s most recent monthly active users numbered over 1.7 billion. Billion, with a ‘b.’ Since creating and managing a page for your business is free, there simply isn’t an excuse to put off doing so another day. Whether your page is being neglected because of low traffic or ROI on the time you invest in it, 1.7 billion is too large a number to ignore.

Make plans with Office 365’s Bookings

The latest addition to the Office 365 family is Bookings. This online service helps schedule appointments with businesses using software. Good ‘ol pen and paper definitely still work, but given the world’s technological advances, digital appointment management makes sense.

Set your ransomed files free, for free

In computers, as in war, encryption is a way of encoding sensitive information so only authorized parties can make use of it. Unfortunately, computer hackers have developed ways to infiltrate your company's network and systems, take your confidential data hostage, and unlawfully encrypt it.