Blog

Inside the MSP Summit: Kelly Danziger on Informa’s Vision for the Channel & MSP Summit

In this exclusive interview, Kelly Danziger—General Manager and VP of Channel at Informa Tech—shares her journey into the tech space and the strategic direction Informa is taking to elevate the Channel Partners Expo and MSP Summit.

🎙️ Topics Covered: Kelly’s path to leadership in the channel space How Informa is shaping the future of MSPs through innovation and collaboration

Highlights from the MSP Summit 2025, including AI, platform strategy, and cybersecurity

The importance of open platforms and integration for MSP success Insights from top industry leaders and what’s next for the channel community

 

📍 Recorded live at the MSP Summit in Orlando.

Goodbye passwords: Why biometric security is the future of mobile protection

As our world becomes more digital, mobile security has never been more crucial. While passwords have traditionally served as the foundation of device protection, biometric authentication is redefining how we safeguard personal information. Using unique identifiers such as fingerprints or facial features, biometrics deliver stronger security and a smoother user experience, surpassing traditional passwords in both convenience and effectiveness.

EP 281 Securing the Stack with Todyl

In this live episode of MSP Unplugged, we catch up with Ken Patterson from Todyl, recorded on-site at PAX8 Beyond. Ken shares how Todyl is helping MSPs simplify and strengthen their security stack through an all-in-one platform approach—empowering providers to deliver enterprise-grade protection with ease and efficiency.

Safeguarding mobile devices: A guide for modern businesses

Mobile devices have become essential business tools, keeping employees connected and productive wherever they may be. However, if a mobile device is misplaced, stolen, or accessed by the wrong person, sensitive company data could be at risk. Below are practical steps to help secure your organization’s mobile devices.

EP 284 Get Your Stuff Together with Better Tracker

In this episode of MSP Unplugged, we sit down with Kevin Lancaster from Channel Program to explore a game-changing new tool designed to streamline operations for MSPs — Better Tracker. If you've ever felt overwhelmed by vendor chaos, missed follow-ups, or scattered data, this episode is your wake-up call.

UCaaS-CCaaS convergence: Unifying business communications

Integrating internal communication tools such as Unified Communications-as-a-Service (UCaaS) with customer-facing systems like Contact Center-as-a-Service (CCaaS) is rapidly gaining traction among businesses. This blog explores the key advantages of UCaaS-CCaaS integration for businesses and provides a guide to help companies successfully implement it.

8 Signs your company’s IT systems need an upgrade

As technology evolves, so must your business systems. If your IT infrastructure is showing signs of strain — whether through constant breakdowns, security vulnerabilities, or diminished capabilities — it’s time to act. This article outlines eight critical warning signs that your IT systems need an upgrade.