Blog

EP 282 Putting MSPs First – GTIA’s New Era

In this episode of MSP Unplugged, we sit down with Dan Wensley, CEO of GTIA, to unpack the powerful transformation of the Global Technology Industry Association. Dan shares how GTIA is shifting from certification-focused roots to becoming a purpose-built, community-first nonprofit dedicated to helping MSPs, vendors, and IT professionals thrive.

Protecting against VoIP service theft

VoIP systems offer businesses an affordable and efficient way to stay connected. Alarmingly, the risk of VoIP theft is growing as attackers hijack services and threaten business operations. Understanding this threat and how to protect your network is crucial for avoiding costly disruptions.

AI is great, but it creates a security blind spot

You’re focused on leveraging the latest technology for growth and innovation, but there’s a hidden risk that comes with it. The software, automated systems, and AI tools that power your business each have their own non-human identity (NHI). Managing these digital identities was a significant challenge even before the AI boom, but now, with intelligent agents capable of independent action, NHIs represent a critical threat that demands immediate attention.

Supercharge your note-taking with Copilot in OneNote

OneNote just got smarter. Discover how Microsoft Copilot’s integration can transform your note-taking process, making it faster, more efficient, and more organized. From summarizing meetings to turning notes into visuals, here are nine practical ways to make the most of Copilot’s capabilities.

EP 279 Navigating Information with OpenText

In this episode of MSP Unplugged, we’re joined by Mike DePalma, VP of Business Development at OpenText. OpenText is a global leader in information management software, helping organizations—especially MSPs—securely capture, store, manage, and unlock actionable insights from enterprise data.