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What you need to know about your VoIP’s QoS

Voice over Internet Protocol (VoIP)  has become a popular communications solution for small- and medium-sized businesses. There are so many providers and services to choose from, but how do you pick the right one? One crucial factor you should look into is a vendor’s Quality of Service, or QoS.
What is QoS?
VoIP providers and IT experts define “Quality of Service” as the overall performance of a VoIP system or network.

Office 365 Groups: Your apps under one roof

People often have dozens of tabs open in their web browsers to access services that help them with work or catch up on social media. As a result, it’s difficult to keep track of all of them and get the information you need. Office 365 Groups solves this problem with Connectors, a new feature that lets you connect to third-party applications within the Outlook page.

Browser security for business data

The internet isn’t for the naive. It’s a wild place populated by dangerous creatures like malware, scams, and hackers. And as any business owner today would know, data is everything. If you or your employees browse the net unprotected, this valuable resource is threatened by cyberattacks.

How business continuity plans fail

In the event of a disaster, businesses must make sure their servers and data are safe. But simply backing up your data doesn’t guarantee business continuity. Here are the mistakes that companies should avoid when preparing for the worst-case scenario.

Tips and tricks to master Windows 10

Microsoft’s latest operating system is so full of features that it’s hard to learn them all. After countless hours answering questions and fixing issues related to Windows 10, we’ve put together a list of the most useful apps, settings, and features.

Delete these adware apps from your Android device now

Sophos recently reported that there are 15 adware apps in Google Play, and more than 1.3 million Android users worldwide have downloaded at least one of them. These apps display unwanted advertisements on your device and collect marketing-type data about you, generating revenue for their operators in the process.

Backup challenges in data virtualization

Despite having many advantages over conventional data storage, data virtualization still needs backup, an essential security measure to protect data. Here are some common challenges you need to overcome to successfully back up your virtualized data.

Data virtualization involves taking all enterprise data stored in different local computers or systems, and moving them to a virtual server for centralized management and for on-demand delivery to business users.

Be more productive with these 5 Gmail hacks

Do you need to reevaluate your approach to email? We've collected our favorite productivity hacks for Gmail so you can make email work for you again, freeing up valuable time that you can use for running your business.
#1. Customize your email address and harness filters
Did you know that Gmail lets you customize your existing email address? Whether you have a regular @gmail.

Ways to secure your Apple devices

It is widely believed that Apple computers and devices are highly secure and can't be touched by malware and viruses. While there are fewer security threats to Macs, iPhones, and other Apple gadgets compared to Windows and Android machines, Apple devices are also vulnerable.